TI  - DOING BUSINESS ON THE PHONE
T2  - A VIDEO ARTS BOOK
SN  - 074931950X
U1  - 658.8101/MAN 
PY  - 1994///
CY  - LONDON
PB  - MANDARIN PAPERBACKS
KW  - APPLIED SCIENCE
KW  - TELEPHONE SALESMANSHIP
KW  - PRESCRIPTION FOR COMPLAINTS
KW  - AWKWARD CUSTOMERS
KW  - TELESALES
N1  - NO AUTHOR GIVEN
ER  -